Tuesday, February 25, 2020

Frequently Asked Questions

Our office is open from 8 a.m. to 5 p.m. Monday-Friday, excluding major holidays.
For daily rates, monthly rates, and even home game football rates, please visit our Parking Facilities page for more information.
Customers may park their vehicles in our facilities overnight and current rates will apply. Monthly customers do not receive an additional charge for parking overnight. Please note: vehicles may not be stored for an extended amount of time without written approval by the City of Lincoln. Downtown residents are asked to move their vehicle once a week.
Yes, we offer the i-Park card, which is a prepaid, value card used each time you enter and exit the parking facilities. For more information, please visit the i-Park page or call our office at 402-441-PARK(7275).
When you pull into a facility and swipe your card, there is a display window that will show your balance. You may also log onto the Card Lookup & Payment Page to look up your balance. Otherwise, you are welcome to call or stop by the Parking Office and we will look up the information.
You may log onto the Card Lookup & Payment Page. Click on the image that looks like your i-Park card and fill in the required information.
For questions regarding monthly parking availability, please call us at 402-441-PARK(7275) or e-mail us!
Payments are due on the 10th of every month. A 3% late fee is automatically applied after this date.
Go to our Card Lookup & Payment Page page. Click on the image that looks like your monthly card and fill in the information necessary. Please note that accounts with more than one card will need to send in a check or stop by the Parking Office to pay.
In order to cancel your parking account, we need written documentation that includes the effective date of cancellation and your contact information. We can accept a fax, e-mail or letter with this information to cancel, or feel free to stop by our office and fill out a cancellation form. We cannot accept cancellations over the phone.
Yes, just go to parkandgo.org/pay. By paying online, you save $1 off each citation. Please note: You can pay for any citation as long as the vehicle is not towed.
You have seven calendar days from the issue date of the citation to take care of it before the cost increases by an additional $15.00. You have fifteen calendar days from the issue date of the citation to take care it. After fifteen days, the citation is considered outstanding and is subject to vehicle impoundment and/or immobilization.
Vehicles that have one parking citation 15 calendar days old or older are subject to be towed.
Contact the Lincoln Police Department at 402-441-6000 or Capital Towing at 402-475-7676. Please note that you will need to arrange your own transportation to the impound lot to retrieve your vehicle. Towed vehicles must pay in cash, money order, VISA or MasterCard.
Parking citation revenues cover the administrative costs that are associated with the citation. Remaining funds go to Lincoln Public Schools.
A Request for Dismissal form must be submitted no later than 14 calendar days after notice of the citation. You may fill out & submit a form on our Appeal a Citation web page. Tip: Do not pay the citation before you appeal it. When we receive your appeal, we put the citation on hold for further review.
Parking meters have to be plugged Monday thru Saturday, 8:00 a.m. to 6:00 p.m per City Ordinance 10.34.030. Meters do not have to be plugged Sundays, New Year’s Day, Memorial Day, Fourth of July, Labor day, Thanksgiving Day, and Christmas Day.
This is called “replugging the meter” and although the meter can’t prevent you from doing so, City Ordinance 10.34.050 does make it unlawful and you may receive a parking citation. Parking meters are placed downtown to ensure turnover for businesses in that area. If turnover does not exist, patrons looking for a parking space close to a specific business will be discouraged and go somewhere else.
The City of Lincoln respects the needs of individuals who are either temporarily or permanently handicapped. To ensure that sufficient parking is available, fines become increasingly more expensive based on the number of violations within a given year. The first offense will cost $97.75, the second will be $197.75, and the third will be $297.75. This rate structure plus the $2.25 administrative cost are in accordance with City Ordinance 10.32.020.

FAQ's Continued

You may contact the State of Nebraska DMV. For more information or to download their Application for a Handicap Parking Permit, please visit their website: http://www.dmv.nebraska.gov/dvr/permits/handicap.html
Make a note of the meter numbers, located on the post, what side of the street the meters are on and what streets the meters are between. Also indicate why you want the time restriction changed and what you want the time restriction changed to. Send the required information to:

City of Lincoln
Parking Services Division
1100 “N” Street
Lincoln, NE 68508
Or e-mail: parking@lincoln.ne.gov

The City will review the information and decide if the request is valid. An appropriate explanation will be given if the request cannot be accommodated.
The green meter hoods belong to the Parking Services Division for special events and temporary loading purposes. The yellow meter hoods belong to the Building and Safety Division for construction purposes.
A parking petition entitled “PARKING CHANGES ON RESIDENTIAL STREETS” must be filled out and returned to the Division of Traffic Operations at the address listed on the petition. At which time it will be reviewed for the proper owners and the proper frontage signatures. If everything is in order and there is no other reason (i.e. safety, etc) that the request should not be approved, proper signage will be installed.
There is a 24-hour time limit for any vehicle to remain unmoved on the same side of a street within a given block. This is established within City Ordinance 10.32.190 and is enforced in any part of the City.
Vehicles are not permitted to park in an alley unless it is being used for delivery purposes. Once the vehicle is parked, it is only allowed to remain legally during the time of loading or unloading. Some alleys have posted signage indicating the period and length of time for legal parking. According to City Ordinance 10.32.150, it is unlawful for any person to operate, stop, park, or leave a vehicle in violation of these conditions.
According to City Ordinance 10.32.270, vehicles are not permitted to park on any portion of a required front yard.
A motor home that exceeds 21 feet in length or 7 feet in width will not be allowed to park on a public street for a period longer than 2 hours in any residential zone. The 2-hour limit is set to allow for loading or unloading only. City Ordinance 10.32.070 presents the full requirements for parking vehicles on the street adjacent to residentially zoned property.
When school is in session, a vehicle is not allowed to remain for longer than 10 minutes with the operator in the vehicle. This is enforceable along street sides that are next to school property according to City Ordinance 10.32.350.
In residential areas you may not park within 42 feet of the adjacent street indicating no parking areas. In general, a vehicle should remain at least 25 feet back from a stop sign or traffic signal, pedestrian crosswalk, and/or the property lines. See City Ordinance 10.32.310 for more specific guidelines.
Since loading zones are meant for loading passengers, merchandise, or materials, they must be kept open for that purpose. Passenger vehicles are allowed to stop, park, or stand in a loading zone for no more than five minutes. There is a thirty minute time limit for all other vehicles loading or unloading passengers, merchandise, or materials. For more specific information on loading zones, reference City Ordinance 10.32.280.
The City of Lincoln Parking Services operates out of the Parking Revenue Fund. It operates much like a private business by covering expenses through user fees. These fees are used to pay for new technology, parking studies, maintenance, construction of new parking facilities and staffing.
The City of Lincoln Parking Services offers advertising for almost any business. For more information, please call the Parking Office at 402-441-PARK(7275).