Is it safe to do a credit card transaction over the phone or on an app?
Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during a transaction.
Why doesn’t my meter show the time I paid for?
No time will be displayed on the meter. Parking enforcement can see that you paid with Passport.
Do I get a receipt?
Yes. All transactions can be viewed by logging into your Passport Mobile Pay account. You also have the option of receiving receipts by email or simply printing directly from your account.
How does Parking Enforcement know that I have paid through Passport Mobile Pay?
The time will not be displayed on the parking meter, however, once you pay with Passport Mobile Pay, the zone and space information that you enter is immediately sent to parking enforcement’s monitoring system.
What if I get a ticket after paying with Passport Mobile Pay?
If you feel you have received a citation in error, contact Park & Go at 402-441-PARK(7275) or follow the instructions on the citation to begin your appeal by filling out a Request for Dismissal form.